Privacy Policy and Terms of Use

Privacy Policy

Effective Date: 01/01/2022

Monalisa Smile Dental (“we,” “our,” or “us”) recognizes the importance of protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy (the “Policy”) describes the types of information we may collect from you or that you may provide when you visit our website, https://monalisasmiledental.com (the “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Your use of our Website constitutes your acceptance of the terms of this Policy. If you do not agree with the terms outlined herein, you must discontinue using our Website immediately.

1. INFORMATION WE COLLECT

We may collect various categories of information, which we classify as follows:

1.1 Personal Identifiable Information (“PII”)

Personal Identifiable Information refers to any data that can be used to uniquely identify, contact, or locate an individual. This may include but is not limited to:

Full Name
Email Address
Telephone Number
Information you voluntarily provide when completing forms or surveys on the Website, including appointment requests or inquiries.

1.2 Non-Personal Information

Non-personal information refers to data that cannot directly identify an individual. This may include:

Browser type, operating system, and device specifications.
Internet Protocol (IP) address and geographic location.
Referring website and exit pages.
Usage data such as the duration of visits and navigation patterns on our Website.

1.3 Aggregated Data

We may aggregate and anonymize personal data so that it can no longer be associated with a specific individual. Aggregated data is treated as non-personal information under this Policy.

2. METHODS OF INFORMATION COLLECTION

Information may be collected using one or more of the following mechanisms:

2.1 Direct Interactions

When you voluntarily provide information via our contact forms, appointment scheduling requests, or feedback submissions.

2.2 Automated Technologies

When you interact with our Website, we may automatically collect technical data using tools such as cookies, pixel tags, and analytics software.

2.3 Third-Party Sources

We may receive information about you from publicly available sources or third parties, such as service providers assisting with communications or Website analytics.

3. HOW WE USE YOUR INFORMATION

We process your information for purposes including, but not limited to:

3.1 Service Provision and Support

Responding to inquiries submitted through our Website.
Confirming, scheduling, or rescheduling appointments.
Delivering personalized communications, such as appointment reminders or important service updates.

3.2 Marketing and Promotional Activities

With your explicit consent, we may use your information to:

Send newsletters or promotional materials about our dental services.
Inform you of special offers, discounts, or events.

3.3 Compliance with Legal and Regulatory Requirements

We may process your information to:

Fulfill obligations under applicable laws and regulations.
Respond to subpoenas, court orders, or other legal processes.

4. CONSENT TO COMMUNICATIONS

By providing your contact details, including email addresses and phone numbers, you consent to:

Email Communications: Receipt of messages concerning appointments, inquiries, and promotional offers.
Text Messages (SMS): Delivery of appointment confirmations, reminders, and updates. Standard messaging rates may apply.
Phone Calls: Communication for appointment scheduling, follow-ups, or addressing inquiries.

You may withdraw consent for marketing communications at any time by contacting us at info@monalisasmiledental.com or following the “unsubscribe” instructions provided in our messages.

5. DISCLOSURE OF YOUR INFORMATION

We do not sell, rent, or share your personal information with third parties except as described below:

5.1 Service Providers

We may share information with vendors or contractors performing services on our behalf, such as IT support, communication platforms, and payment processors.

5.2 Legal Obligations

We may disclose information to comply with legal requirements, protect the rights of Monalisa Smile Dental, or prevent fraud.

5.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity.

6. DATA SECURITY

We implement industry-standard security measures to safeguard your information. However, no data transmission or storage method can guarantee absolute security. You acknowledge that the provision of personal data is done at your own risk.

7. YOUR RIGHTS AND CHOICES

Subject to applicable laws, you may have the right to:

Access the personal information we maintain about you.
Request corrections to inaccurate or incomplete data.
Withdraw consent for specific types of data processing.

To exercise these rights, please contact us at info@monalisasmiledental.com

8. THIRD-PARTY LINKS

Our Website may contain links to external websites. Monalisa Smile Dental is not responsible for the privacy practices or content of third-party websites.

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Policy at any time. Revisions will be posted to this page, and the “Effective Date” will be updated. Continued use of the Website constitutes acceptance of the revised Policy.

10. CONTACT INFORMATION

For questions or concerns about this Policy, contact us at:

Email: info@monalisasmiledental.com

Terms of Use

Effective Date: 01/01/2022

Welcome to https://monalisasmiledental.com (the “Website”). These Terms of Use (“Terms”) govern your access and use of the Website. By using the Website, you accept and agree to be bound by these Terms.

1. USER RESPONSIBILITIES

1.1 Authorized Use

You agree to use the Website solely for lawful purposes, such as learning about our services or submitting inquiries.

1.2 Prohibited Activities

You must not:

Use the Website to engage in fraudulent or harmful activities.
Interfere with the operation of the Website, including introducing malicious code.

2. INTELLECTUAL PROPERTY

The content on this Website, including logos, text, graphics, and images, is the exclusive property of Monalisa Smile Dental or its licensors. Unauthorized use is strictly prohibited.

3. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Monalisa Smile Dental is not liable for damages arising from your use of the Website, including loss of data, revenue, or business opportunities.

4. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Continued use of the Website signifies acceptance of any changes.

5. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of California Disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in California.